Features

Everything your salon needs, in one app

Zespa is three things: a salon OS to run the day, a client CRM to keep your regulars coming back, and a listing that brings new customers. Here is everything in each.

01 · Salon OS

Booking system for the whole salon

Run the front desk, the team and the money from one app on any phone.

Calendar for every stylist

See each stylist's day side by side. Bookings are checked against the stylist and the chair, so double bookings can't happen.

Walk-in and phone bookings

Add a walk-in or a phone booking in a few taps. It sits in the same calendar as online bookings.

Staff hours and leave

Set working hours, weekly offs and leave for each stylist. Their calendar opens and closes on its own.

UPI pay links and payouts

Send a pay link before the visit. Online payments are paid out to your bank every week.

Daily reports

Revenue, bookings, busiest services and each stylist's day, in plain numbers on your phone.

02 · Client CRM

Know every client and bring them back

Every client's history in one place, and WhatsApp messages that do the follow-up for you.

Client profiles

Visits, services, spend, favourite stylist and notes such as allergies or colour formulas, for every client.

WhatsApp confirmations and reminders

Every booking is confirmed on WhatsApp and reminded before the visit. Clients reply to confirm or reschedule.

Rebooking nudges

A friendly WhatsApp message when a client is due for their next haircut, colour touch-up or facial.

Birthday and offer messages

Send birthday wishes and offers to your own clients, without copying numbers into your phone.

Regulars and lapsed clients

See who your regulars are, who is new and who has not been back in a while, so you know who to call.

No-show tracking

Mark no-shows and late cancellations, and see which clients need a deposit next time.

03 · New customers

Get found and get booked

A listing that brings people who have never heard of your salon, booked straight into your calendar.

Your salon page on zespa.in

Photos, menu, prices, hours and location on a page built to rank when people nearby search on Google.

Online booking, day and night

Customers book open slots any time, even when the salon is closed and nobody can answer the phone.

Offers for quiet hours

Switch on a discount for slow afternoons or weekdays and fill chairs that would otherwise sit empty.

Reviews from real visits

Only customers who visited can leave a review, so your rating reflects your actual work.

Also included

Works on any phone

No computer needed. Use a tablet or laptop at the front desk if you have one.

Set up for you

Our team visits, enters your menu and team, and trains your front desk.

Your data is completely secure

Salon and client data is encrypted, private to your salon and never sold or shared.

Questions about features

Anything else? Write to hello@zespa.in.

Do I have to use all three parts of Zespa?

No. Many salons start with the calendar and WhatsApp reminders for their own clients, and switch on their Zespa listing when they are ready for new customers.

Can my stylists see their own bookings?

Yes. Each stylist can see their own day on their phone, while the owner and front desk see the whole salon.

Do my clients need to download an app?

No. Confirmations and reminders arrive on WhatsApp, and online booking works in any browser.

Can I import my existing client list?

Yes. Share your list in any format, from a register photo to a spreadsheet, and our team will add it for you during setup.

Pilot offer

Free for 6 months for the first 50 salons

Salon OS, client CRM and new customers, set up for you by our partner team.

List your salon